What’s in a kit?
- Anchor threads pre-sorted onto an organiser
- High quality 14 count Aida fabric
- Large scale black & white symbol chart
- Colour picture of design
- Full, easy to follow instructions
All designs are stitched in whole cross stitch, so they are a pleasure to sew – no irritating part stitches! Blended threads may be used in some designs – this is easy, and is fully explained in the instructions. We can supply Even weave fabric instead of Aida – just let us know before you pay.
NB. We assemble all our kits when orders are placed.
We can usually put kits together within a day or two but it also depends on how busy we are!
We will notify you if there is a production problem.
Kits contain sharp objects, so keep away from babies and young children.
How to pay
We accept the following payment methods:
- Direct website payment (processed by PayPal)
- Credit or debit card (Visa, Mastercard) via telephone
Sorry we do not ship to Europe at the moment
Postage & packing costs:
£2.75 for each item
Items are usually sent by Royal Mail 1st Class which frequently arrives in a couple of days, however, this is not a guaranteed service and can be slower than this.
Australia, New Zealand, United States + Canada
Shipping cost £7.95 – £7.50 for each item
Please email for shipping of these items as orders may not be possible directly through the website
All orders will be dispatched within 5 working days of receipt of payment, usually sooner. All our products are placed in a large strong board backed envelope marked as “Do not bend” for safe transit. Shipping will be automatically calculated during the checkout process, when the destination country has been confirmed.
If you are unhappy with your purchase please contact us by email or phone 0116 2707239. We will accept returns on products purchased directly from Jann Designs within 14 days of purchase. We require that the product is in an unopened, re-saleable condition when returned. This does not affect your statutory rights. Postage costs are non-refundable. Please notify us that you are returning an item. Any returned items should be sent by Royal Mail ‘Signed For’, as we cannot be held responsible for goods lost in transit.
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Intellectual Property Rights
We, Jann Designs, are the owner of all intellectual property rights for all designs on our website, and all the material published on it. Jann Designs images and works are protected by copyright laws which apply all around the world. All such rights are reserved. You must not sell, copy or use any illustrations, photographs, any graphics or video. You must not reproduce, duplicate, copy or re-sell any part of any content of Jann Designs website for commercial purposes.
66 Stoneygate Road
0116 2702739 / 0116 2215784